STORE POLICY
Terms & Conditions
By accessing our website and making a purchase, you accept and agree to abide by all information provided for you on our platform across all sections.
Customers have at maximum 24 hours to cancel an order; beyond this timeframe, cancellation may not be possible as the fulfillment process may already be underway, if you wish to cancel an order click HERE.
We endeavor to provide accurate product descriptions and images; however, please note that slight differences in color and size may arise due to varying screen displays or manufacturing variations.
All designs displayed on the Addicted Apparel website are the exclusive property of Addicted Apparel. Any attempt to replicate, reproduce, or sell these designs without permission is a violation of our intellectual property rights and will result in legal action.
All terms and conditions across the entire website may be updated at any time, and we reserve the right to make such changes, which will take effect immediately upon being published on our site.
Privacy & Safety
Addicted Apparel is committed to protecting your privacy and safety and will never share any personal information provided during purchases or when signing up for memberships. All data collected is used solely for order processing, account management, and enhancing your shopping experience within our own systems, all banking information is processed securely through a trusted third party and is not stored on our database.
User privacy and safety are of utmost importance to Addicted Apparel, and we take every precaution to ensure that no unnecessary information is requested, collected, or stored. Customers will receive order confirmation emails upon purchase and tracking numbers upon shipment, and may contact us directly through any of the forms linked at the bottom of the page, through the contact us section linked HERE or via email at Inquiries@addictedapparel.com.au for any questions or assistance.
Product Care Guide
General Information
To ensure the longevity and quality of your Addicted Apparel pieces, we recommend following these care instructions:
Washing
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Turn garments inside out before washing to protect prints and fabrics.
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Machine wash cold (30°C / 86°F) with like colours.
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Use a gentle cycle and mild detergent.
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Avoid bleach or fabric softeners, as they can damage the material and design.
Drying
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Air dry your garments flat or hang them in the shade.
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If using a dryer, choose a low heat setting to prevent shrinking or damage.
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Avoid wringing out the fabric.
Ironing
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If ironing is necessary, turn the garment inside out and use a low heat setting.
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Do not iron directly over printed designs or embellishments.
Storage
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Store items in a cool, dry place away from direct sunlight to maintain fabric colour and shape.
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Fold garments neatly to avoid stretching or misshaping.
Additional Tips
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Wash new items separately the first time to prevent colour transfer.
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Spot clean where possible to extend the time between washes.
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Handle delicate fabrics and details with extra care.
Following these care guidelines will help maintain the quality and longevity of your Addicted Apparel items. Please note that these are general instructions; always consult the care label on your specific garment for the most accurate and appropriate care information.
Payment Options
To make your shopping experience as easy and convenient as possible, Addicted Apparel accepts the following payment methods:
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Credit and debit cards
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PayPal
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Apple Pay
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Google Pay
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Afterpay
Our Commitment
At Addicted Apparel, we are deeply committed to the future health of our planet. Sustainability is at the core of our values, which is why we use 100% compostable packaging and labels, helping to minimize landfill waste and reduce our environmental footprint. All of our cards and tags are made from recycled paper, supporting a circular economy and lowering the demand for virgin materials. In the production of our clothing, we prioritize environmentally safe practices, including responsible sourcing, reduced water usage, and low-impact dyes. Beyond our operations, we give back by donating a percentage of our revenue to Stripe’s Climate Fund, supporting carbon removal technologies and long-term environmental solutions. Through these actions, we aim to make fashion more sustainable and accountable for future generations.
Make An Account
To create an account with Addicted Apparel, simply click the profile icon at the top right of the site and follow the on-screen instructions. By doing so, you will also be automatically added to our mailing list, receive $10 off your first purchase, and gain access to the members section where you can conveniently track your wallet, manage addresses and personal information, as well as view your order history and track current orders.